Why choose us
Keeping you updated
Our customer service levels are unmatched, and we keep you informed throughout the entire process. We will be available to answer any questions and be a reliable pair of hands during the time you need us most.
Finding the right deal
We make sure you get the right deal and that it meets your specific needs. We are part of The Openwork Partnership network, which provides access to a significant breadth of products, including exclusive deals.
Effective communication
Communication with other parties is vital to keeping the process running smoothly. We coordinate our work with lenders, estate agents and solicitors to ensure the process is efficient and every decision is in your best interest.
Protecting your family
We also advise on protection and insurance relevant for your home and mortgage, so the most important things in your life are looked after. From building and contents insurance to income protection, we are always one step ahead of you.
Supporting our clients
We understand that from time to time our clients may find themselves dealing with circumstances which could mean they are potentially vulnerable. For example, a change in health, caring for a family member or coping with the loss of a loved one. There are many different types of vulnerability, and what makes one person vulnerable might not affect someone else. When we are vulnerable, our need for financial advice may change. However, admitting vulnerability or seeking help can sometimes feel hard.
If this is something you would like to discuss with your adviser, please ask for a copy of our support guide. This guide is designed to help explain vulnerability and the ways in which we might be able to support you.
Client testimonials...
"Jim made the process of getting a mortgage seamless. He has great knowledge of the market and explains everything clearly. I have referred him to friends and cannot recommend him highly enough!"
"Throughout the years, Jim has always been thoughtful about stages in my life and my financial needs, helping not only with mortgages but also insurance products and making recommendations to other professionals."
I've worked with Jim Munro since 2008 and have now done multiple mortgages with him. His knowledge in this field is second to none and he's always equipped me with the tools to make an informed decision based on the options he's presented to me. Jim has always picked up the phone at any time of day to discuss whatever question I might have big or small. His reassurance throughout any financial discussion is always backed with confidence and strategic thinking. I have recommended Jim many times to close friends and family and will continue to do so. It's always a five-star service.
The team at Eaglestone were incredibly responsive to our need to move quickly and find the right solution quickly for us in a mortgage market which has never been more daunting.
They really took time to understand our needs, and help us as a family to figure out our comfort level to balance out our short term financial commitments with our long term goals - hugely recommend their services!
Shelly managed our remortgage and I couldn't recommend her enough. She made the whole process incredibly easy, and gave us brilliant advice. Shelly is someone who absolutely goes above and beyond for her clients - she was always available to answer any questions at a moment's notice, and was hugely pro-active keeping across our case. We would most certainly use her again!
Shelly helped us during the sale of our property and the purchase of our new home. She's been an absolute star from start to finish. Responsive, informative, very prompt, knowledgeable and always friendly. I won't hesitate to use her help again should I need to, so I can absolutely recommend her, you won't be disappointed!
I recently worked with Shelly on securing my mortgage, and I couldn’t have asked for a better experience. She was incredibly helpful, knowledgeable, and responsive throughout the entire process.
Shelly took the time to explain everything clearly, made what could have been a stressful process feel smooth and straightforward, and was always on hand to answer any questions. Her professionalism and attention to detail really stood out.
I’d highly recommend Shelly to anyone looking for expert mortgage advice and support. An absolute pleasure to work with!